If data loss is suspected, it is essential that you stop using the computer immediately. Do not shut down the operating system in the usual way but switch-off the power and do not turn it on again. Do not attempt to recover the data yourself; remember that every task you perform may obliterate the very data your are trying to find, and anything you try to do yourself will only exacerbate the situation. We use special techniques to scan and read the disk which bypass normal system operations.
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